Service
At ChargeBlock, your peace of mind comes first. With our Service Contract, you enjoy 24/7 reliable, high-quality support for a fixed, affordable monthly fee. Discover the convenience and security we offer.
Free consultation, simulation and mantel
Complete care from A to Z
10-year warranty
Carefree enjoyment of your product
ChargeBlock
Service Contract
At ChargeBlock, your peace of mind is as important as the quality of our products. Discover peace of mind and convenience with our ChargeBlock Service Contract, designed to take the worry completely out of your hands. For a fixed, affordable monthly fee, we offer you a 24/7 service that excels in reliability and quality.
Carefree energy, 
every day
At ChargeBlock, your peace of mind is as important as the quality of our products. Discover peace of mind and convenience with our ChargeBlock Service Contract, designed to take the worry completely out of your hands.
Once a year check-up
24/7 Support
Repairs Fully Covered
Carefree Enjoyment
Customer Service
Are you experiencing problems with your home battery, solar panels or other products? Our technical helpline is ready to support you! For faster service, sign up for the ChargeBlock Service Contract now!
Frequently Asked Questions
  • What are the benefits of using ChargeBlock home battery systems?

    ChargeBlock systems offer grid independence, cost savings during peak hours and a reduction
    in monthly energy costs through the use of stored solar energy.

  • How long does a home battery last?

    We offer a product warranty of 10 years or 6,000 charging cycles. This is a relatively long guarantee for home batteries. The expected lifetime of the home battery is expected to be 15-17 years.

  • What is the payback period of a home battery?

    The payback period of our home batteries averages around 4-7 years.
    This is because we use smart software and provide products of the highest quality.
    To learn more about our smart software, you can take a look at our website.
    In addition, the app offers a feature that allows you to see how much you have saved in relation to the cost, also known as the return on investment.

  • How fireproof is a home battery?

    Safety is our priority and in this we do not compromise. This is why our batteries are made from lithium iron phosphate rather than lithium ion. Lithium ion is, in fact, a chemical compound that can suffer from thermal instability. This means that if it overheats, there is a risk of fire. Lithium iron phosphate, on the other hand, consists of natural raw materials, which are not harmful to the environment. The composition also makes these batteries more stable. Thus, they are more resistant to overheating and incombustible. Our home battery is therefore environmentally friendly but, most importantly, safe.

  • Where should I place a home battery?

    Partly because of the size of the home battery, it is generally placed in a garage or storage room.
    We have chosen a home battery with an aesthetic design so that it can be placed in other places in the house as well.
    The home battery is intended for wall mounting but can also be stacked vertically from 3 to 11 home batteries with one of our home battery cabinets.

  • Is the home battery modular?

    Yes, ChargeBlock’s home battery is modular and thus the system is expandable based on increased future demand.
    This can be done by connecting multiple inverters as well as up to 32 home batteries of 5.12 kWh in parallel.

Contact details
ChargeBlock
Location
ChargeBlock B.V.
Rotterdam Airportplein 29
3045AP, Rotterdam
Netherlands

KVK: 87065924
VAT: NL864193476B01
Phone
+31 85 888 40 03
Email
duurzaam@chargeblock.nl